Tormented Souls 2 Mirror Candle Puzzle: Full Teleport Mirror Solution

You've broken the padlock, stepped into the southernmost room of the Torture Museum, and a mirror ringed with wax candles is waiting — but lighting the whole frame does nothing at all. The Tormented Souls 2 mirror candle puzzle is the doorway to the Other Side, the game's Hell version of the convent, which means the Stretcher, the Bronze Bull, and the Angel Heart are all locked behind it. This guide gives you the exact candle order for the Tormented Souls 2 mirror candle puzzle, tells you where the portrait hint hangs, and covers what to do the second the glass ripples.

Tormented Souls 2 released on October 23, 2025 for PC, PlayStation 5, and Xbox Series X|S, with the Nintendo Switch 2 version following on October 15, 2026; developed by Dual Effect Games and published by PQube; the official Tormented Souls 2 Steam listing is the place to check store details. Like the first game, it's a single-player survival horror title that rewards players who slow down and read the environment.

Getting to the Mirror Room in the Torture Museum

The mirror sits in the deepest part of the Torture Museum, so you can't reach it until the Museum door is open. That door is sealed with a special mechanism: use the Museum Key on the three star bolts and then select the handle to slide the barrier aside. PowerPyx lists the order as middle, then left, then right, while SurvivalHorrors lists middle, right, left; this guide treats neither as certain, so try the alternate if the bar sticks. The key comes from Joseph — after your first meeting he asks you to retrieve the Cursed Book from the Prison, and handing it over earns you the Museum Key in return.

Once inside, circle the museum's upper floor until you find a stairwell going down. At the bottom, turn Caroline toward the camera and run in that direction — which is actually the top-left corner of the room. A short hallway ends at the Torture Museum door. Head past the Stretcher device, find the short stairwell leading to a padlocked door, and break the padlock with your Hammer. The room beyond is the mirror room.

What you need before you arrive

If you skipped the Bell Tower, go back for the Lighter first. There is no workaround for it here.

Where the Portrait Hint Is Hiding

The hint for this puzzle is unusually generous. It's a portrait hanging in the Museum on the wall to the left of the door where you first entered the building — a woman looking into a mirror, showing the candles that should be burning. Once you know what you're looking at, the whole thing takes about thirty seconds.

That makes the Tormented Souls 2 mirror candle puzzle one of the more forgiving roadblocks in the game, but only if you actually looked at the wall on your way in. If you ran past it, the backtrack is short: the portrait is in the Museum, the mirror is one room deeper.

How to Solve the Tormented Souls 2 Mirror Candle Puzzle, Candle by Candle

Equip the Lighter and interact with the candles on the frame. You do not need to light every candle — in fact, lighting the full ring gets you nowhere. Guide documentation for the game lists the order as follows:

That's it: two on the left, three on the lower right. If you accidentally ignite a candle that shouldn't be burning, switch to the hand symbol and snuff it out — mistakes are reversible, and the puzzle doesn't reset or punish you.

Once the correct candles are lit, a cutscene triggers and Caroline steps through the glass. You'll also earn the Reflection trophy or achievement for your trouble. If nothing happens, walk the frame once more and check that no extra candle on the left side or the top right is still burning.

What the Mirror Unlocks on the Other Side

Once the Tormented Souls 2 mirror candle puzzle is finished, the game opens up its "Hell" version of the convent. It's not a sightseeing detour — several later puzzles require items that only exist over there.

• Stretcher device: Use the turn handle on the Stretcher in the Other Side to rip open the scarecrow, then return to the normal world and collect the metal pipe from the punished body.
• Second mirror: Follow the path right from the Stretcher to find another mirror that drops you back into a hidden room in the normal-world Torture Museum, where the Bronze Bull sits. The corpse inside holds the stone heart.
• Angel Statue: Up a short flight of stairs to the left of the Stretcher, the Other Side version of the Museum hides a scroll you can burn away with the Lighter. Take the stone heart back to the Angel Statue in the normal Museum, place it in the hole, and the font fills with blood.

That blood feeds the plant sprayer you picked up in the Chapter House, which is what clears the cursed door blocking the North Corridor. In other words, the candle puzzle isn't optional content — it's the hinge the entire Museum chain swings on. Bring healing items, because the Other Side is not empty.

Other Candle Mirrors in Tormented Souls 2 (and Why They're Different)

If you searched for the Tormented Souls 2 mirror candle puzzle and the frame in front of you has clock times scratched into it, you're standing in front of a different puzzle entirely. Three more mirrors use the Lighter, and each has its own logic:

None of these accept the Torture Museum solution, and the Torture Museum mirror won't accept theirs. Solve each one from its own local hint rather than from memory.

FAQ

Do I need the Lighter to solve the Tormented Souls 2 mirror candle puzzle?

Yes. The Lighter is mandatory, and so is the Hammer for the padlock on the door outside. The Lighter comes from the corpse cage in the Bell Tower, which you open with the Pliers from the Staff Room on F1.

What happens if I light the wrong candle?

Nothing breaks. Switch to the hand symbol and snuff out the incorrect candle, then continue. The puzzle only cares about which candles are burning when you finish.

What do I get for completing the Tormented Souls 2 mirror candle puzzle?

A cutscene of Caroline crossing over, the Reflection trophy or achievement, and full access to the Other Side of the Museum and Torture Museum — which gates the metal pipe, the stone heart, and the blood for the Angel Statue.

Is the mirror in the Processing Plant the same puzzle?

No. It's a separate candle mirror with a clock-based hint, and it appears much later in the story. Only the Torture Museum mirror uses the portrait of the woman with the mirror as its clue.